Reference

Privacy Policy for Your goaloo2 Account

goaloo2 Privacy Policy explains what we collect when you open an account, use a phone to enter the lobby, or connect DANA, OVO, GoPay and QRIS.

Account recordsWallet activityCookie choicesAccess requests
goaloo2 Privacy Policy for Your goaloo2 Account
HELP WITH PRIVACY

Ask About Data Beside Account Help

Questions about this Privacy Policy can be raised through the account help path linked near the cashier area.

Policy questions Use the account help path to ask what a record means, why a phone verification entry appears, or which part of this Privacy Policy applies to your request.
Receipt matching If a DANA, OVO, GoPay or QRIS receipt is linked to the wrong account status, share its reference through account help so we can check the payment record.
Change request To ask for a correction or removal where applicable, identify the account detail concerned and explain the requested change without sending your password or wallet PIN.
DATA HANDLING PRACTICE

What We Keep Behind Your Login

Our handling process follows the account action that created each record. Phone verification supports account entry; login and device signals help us investigate unusual access; wallet and bank references help reconcile a…

Account creation

When you open an account, we collect the details needed for the account path and keep a record of the submitted contact route so we can respond to account requests.

Phone verification

A phone verification record connects an approved entry step with your account. It can help us distinguish an access request from an unrelated device attempt.

Cookie control

Cookies may retain session choices or help us understand page loading. You can manage available cookie choices through your browser or device settings.

Wallet records

DANA, OVO, GoPay, QRIS, virtual account and bank transfer references are used to match payment status with the correct account, not to reveal your wallet PIN.

Account security

We ask for account details through the account help path when a request needs checking. Never include a password, wallet PIN or complete authentication code in a message.

Retention requests

You can ask what account data is held, request a correction, or ask about removal where applicable. We may retain a necessary transaction or dispute record under local requirements.

Privacy Policy Questions for goaloo2

These answers focus on the Privacy Policy actions you are most likely to need before or after opening an account. They cover account records, cookies, payment references, access requests and the route for correcting details. If your question concerns eligibility, the applicable position depends on local law.

The goaloo2 Privacy Policy covers account details, phone verification, login and device signals, cookie choices, support messages, and payment references from DANA, OVO, GoPay, QRIS, virtual account and bank transfer activity.

We keep a payment reference to match a receipt with the correct account and check a stalled wallet or bank status. The reference supports reconciliation; it is not your wallet PIN or full authentication code.

Yes. Use the account help path and identify the phone or email connected with your account. Ask which data you want to access, and we may request details needed to confirm that the request is yours.

Send a correction request through account help, name the account detail that is wrong and state the replacement clearly. Do not include your password or wallet PIN. We will explain the next checking step.

Cookies can preserve a session choice or help us assess page loading. Available controls depend on your browser and device. Changing cookie settings may affect how the account path remembers a selected session.

You can ask about removal of an account record, but some transaction, access or dispute records may need to remain for operational or legal reasons. We will explain what can change and what must be retained.

Open the account help path near the cashier area and include the subject of your request plus a safe account identifier. For access or eligibility questions, the applicable position is where local law permits.